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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cheyenne Streeter

Cheyenne Streeter

May 19, 2026

5  out of  5
rating by Cheyenne Streeter
"Loved working with Gabby today. She helped me scope my insurance cost for my next car purchase! She was attentive and interested in helping!!"
We responded:
"Thank you, Cheyenne! I'm happy to hear that Gabby was able to assist you with your insurance needs. Her dedication to helping our customers is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Haskell Shelton

May 19, 2026

5  out of  5
rating by Haskell Shelton
"I work with Gabby and man she has been great to me. She knows Insurance inside and out and I really do feel better knowing that when I call my agency cares enough to answer my questions. Would highly recommend."
We responded:
"Thank you, Haskell! I'm so happy to hear that Gabby has been a great help to you. It's wonderful to know that you feel well-supported and that your questions are always answered. We truly appreciate your recommendation. If you ever need anything else, feel free to reach out!"
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Andrew Downer (Dr Downer)

May 16, 2026

1  out of  5
rating by Andrew Downer (Dr Downer)
"No loyalty at all. Was with them for 17 years, 0 claims for 15 of those years, we made 2 claims 11 months apart and they lowball sent us what would only fix 10% of the cost from storm damage, then dropped us without even paying out that. If you want to be cheated you can pick these snakes."
We responded:
"Hi Andrew, I'm sorry for your disappointment and frustration. Corporate handles claims based on your policy terms and investigation results. Your deductible also comes into play, so if your covered damage doesn't exceed that amount, that would result in a zero payout. I am always happy to discuss with you personally if you have any further questions or thoughts to share. Please don't hesitate to contact me directly. Best, Ashley Collins"
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Stacey Crawford

May 15, 2026

5  out of  5
rating by Stacey Crawford
"Great experience with agent and I know that it’s not their fault that insurance is so expensive."
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Jeanne Aranha

May 15, 2026

5  out of  5
rating by Jeanne Aranha
"I love my State Farm office and especially like the way Gabby handled all my needs. Both thumbs up for all at Ashley Collins!!"
We responded:
"Thank you, Jeanne! I'm happy to hear that you're satisfied with our office and Gabby's assistance. Your support means a lot to us. If there's anything else we can do for you, feel free to reach out!"
Profile photo of Sharon

Sharon

May 14, 2026

5  out of  5
rating by Sharon
"Wonderful customer service.."
We responded:
"Thank you, Sharon! I'm happy to know you appreciated our customer service. If you ever need anything else, feel free to reach out. Thanks for choosing us!"
Profile photo of ASHLEY HEWITT

ASHLEY HEWITT

May 14, 2026

5  out of  5
rating by ASHLEY HEWITT
"The customer service is amazing! The rates are truly unbeatable!"
We responded:
"Ashley, thank you for your wonderful feedback! I'm happy to hear that you found our customer service exceptional and our rates competitive. We’re here to help with any of your insurance needs!"
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eve kwak

May 13, 2026

5  out of  5
rating by eve kwak
"IT IS A VERY GOOD INSURRANCE VERY FRIENDLY VERY EFISCIENT"
We responded:
"Thank you, Eve, for your wonderful feedback! I'm happy to know you find our service friendly and efficient. If you ever need anything else, feel free to reach out. Thanks for choosing us!"
Profile photo of Cristiano Torres

Cristiano Torres

May 13, 2026

5  out of  5
rating by Cristiano Torres
"I called State Farm to add a vehicle on my existing account and was able to process it the same day. Mackenzie was professional and knowledgeable about any questions and concerns."
We responded:
"Thank you, Cristiano! I'm glad you were able to add your vehicle to your account smoothly. Our team is committed to providing knowledgeable and professional service. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Mitch F

Mitch F

May 13, 2026

5  out of  5
rating by Mitch F
"Outstanding service from day one! After all these years, still beating the competition. Appreciate you, Ashley! Thank you, Sarah for the quick work as well!"
We responded:
"Thank you, Mitch! I'm so happy to hear that you've been satisfied with our service over the years. We are both dedicated to providing the best experience possible, and your kind words mean a lot to us. If there's anything else we can do for you, just let us know!"
Profile photo of Marge Zeigler

Marge Zeigler

May 13, 2026

5  out of  5
rating by Marge Zeigler
"I phoned to inquire about a quote. I was extremely pleased with the service I received for both Home and auto insurance and switch back to State Farm. My husband and I used State Farm for years when we lived in Ohio"
We responded:
"Thank you, Marge! I'm happy to hear that you were satisfied with the service for both your insurance needs. It's wonderful to have you and your husband back with State Farm! If you need anything else, feel free to reach out."
Profile photo of James Russell

James Russell

May 13, 2026

5  out of  5
rating by James Russell
"Great service"
We responded:
"Thank you, James! I'm happy you had a great experience with our service. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
Profile photo of Carolyn Friedman

Carolyn Friedman

May 8, 2026

5  out of  5
rating by Carolyn Friedman
"Ashley was very helpful and courteous and the whole process was handled professionally. . As a former customer of USAA, where you never talk to the same person twice, it was also a fast and smooth process. I appreciate not having to use a phone tree to get my questions answered! Local agents are best!"
We responded:
"Thank you, Carolyn! I'm happy to hear that you found the process smooth and appreciated the personal touch of working with a local agent. Ashley and our team strive to provide professional and efficient service without the hassle of a phone tree. If you have any more questions or need assistance, feel free to reach out anytime!"
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maria suazo

May 8, 2026

5  out of  5
rating by maria suazo
"Sarah K was super helpful and answered all of my questions!!"
We responded:
"Thank you for your review, Maria! I'm so happy to hear that Sarah K was able to assist you and answer all your questions. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Yvan Pontino

Yvan Pontino

May 8, 2026

5  out of  5
rating by Yvan Pontino
"Moving to North Carolina and wanted to stay with State Farm for the move. I loved the previous State Farm office I worked with in my old state because they were always very attentive to my needs and would always return my calls ASAP when I had inquiries. I was worried that switching agents might result in a different level of service that was I was used to. Well I can tell you right now, my expectations have been exceeded by the team at Ashley's office. I worked with Gabby to get my Colorado insurance policies switched over to NC, and she was extremely helpful throughout the whole process and also offered helpful tips for getting appointments to the NC DMV since there is a little bit of complexity to setting up appointments for new resident drivers licenses and out of state vehicle registration. Highly recommend Ashley's office for your NC insurance needs! She has a great team."
We responded:
"Thank you, Yvan, for your wonderful feedback! I'm so happy to hear that Gabby was able to assist you effectively during your transition to North Carolina. Our team is dedicated to providing attentive service, and it's great to know we exceeded your expectations. If you need any further assistance, feel free to reach out anytime. Thanks for recommending us!"
Profile photo of William Lowery

William Lowery

May 7, 2026

5  out of  5
rating by William Lowery
"Great job!"
We responded:
"Thank you, William! I'm happy you had a great experience with us. If you ever need anything else, feel free to reach out!"
Profile photo of Sandra Hunsucker

Sandra Hunsucker

May 7, 2026

5  out of  5
rating by Sandra Hunsucker
"Sarah was very helpful. Matter of fact she was great!"
We responded:
"Thank you, Sandra! I'm happy to hear that Sarah was able to assist you so well. We appreciate your feedback and are always here to help with any of your insurance needs. Thanks for choosing us!"
Profile photo of Jabriel Bennett

Jabriel Bennett

May 7, 2026

5  out of  5
rating by Jabriel Bennett
"Mackenzie is excellent with customer service, along with everyone else in office! Would recommend 😁"
We responded:
"Thank you, Jabriel! I'm glad our team delivered excellent customer service. Your recommendation is greatly appreciated. If there's anything else you need, feel free to reach out!"
Profile photo of Audrey Noel

Audrey Noel

May 7, 2026

5  out of  5
rating by Audrey Noel
"The policies were very easy to setup and fit my needs at a decent price. Ashley was a delight to speak with and helpful during the process."
We responded:
"Thanks, Audrey! I'm glad the policies were easy to set up and suited your needs. It's great to know Ashley was helpful during the process. If there's anything else you need, just let us know!"
Profile photo of Allen Champion

Allen Champion

May 6, 2026

5  out of  5
rating by Allen Champion
"They are very friendly and helpful love state farm on west friendly Ashley Collins you rule"
We responded:
"Thank you, Allen! I'm happy to hear that you find our team friendly and helpful. We appreciate your support and are glad to have you with us. If you ever need anything, feel free to reach out!"
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Mr. Shaw

May 6, 2026

5  out of  5
rating by Mr. Shaw
"Thank you for everything Sarah!!!"
We responded:
"Thank you, Mr. Shaw! I'm happy to hear that Sarah provided you with excellent service. We appreciate your feedback and are here to assist with any insurance needs you may have. Thanks for choosing us!"
Profile photo of Robert Gilbert

Robert Gilbert

May 6, 2026

5  out of  5
rating by Robert Gilbert
"Makenzie was very pleasant and affective helping me navigate my payment. She is an asset to the team."
We responded:
"Thank you, Robert! I'm happy to know you had a pleasant experience with our team while navigating your payment. We appreciate your feedback and are here if you need anything else!"
Profile photo of Thomas Lane

Thomas Lane

May 6, 2026

5  out of  5
rating by Thomas Lane
"Mackenzie helped with my insurance she was very nice and very helpful. Thank you very much Mackenzie"
We responded:
"Thank you for your review, Thomas! I'm glad to hear you received helpful service with your insurance needs. We appreciate your feedback and are always here to assist. Let us know if there's anything else we can do for you!"
Profile photo of Angela Regan

Angela Regan

May 6, 2026

5  out of  5
rating by Angela Regan
"When i had questions about my insurance needs Sarah K was able to answer all of my concerns and give me confidence that i was making the correct choices! Very friendly and knowledgeable."
We responded:
"Angela, thank you for your wonderful feedback! I'm happy to hear that Sarah was able to assist you with your insurance questions and provide the confidence you needed. Our team is dedicated to offering friendly and knowledgeable service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Amira Salinas

Amira Salinas

May 6, 2026

5  out of  5
rating by Amira Salinas
"Mackenzie was very polite when speaking on the phone with me earlier this week. She made sure she went above and beyond on assisting me. Thank you Mackenzie!!"
We responded:
"Thank you, Amira! I'm glad you received such excellent service over the phone. Our team is committed to going the extra mile for our customers. If there's anything else you need, just let us know!"