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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of HC

HC

August 21, 2026

5  out of  5
rating by HC
"Great service by the team."
We responded:
"Thank you, HC! I'm happy to hear you had a great experience with our team. We appreciate your support!"
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J Elaine S

August 21, 2026

5  out of  5
rating by J Elaine S
"I have had my car insurance with them for years and I can always count on them to pick up the phone and help me resolve any issues I have. In regards to, claims for my cars, they are swift with great customer service. I highly recommend Ashley Collins team for your car insurance needs."
We responded:
"I'm so happy to hear that you've had such a positive experience with our team over the years. It's great to know that our customer service and quick response to claims have met your expectations. We truly appreciate your recommendation. Thanks for choosing us!"
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Laura Coulter

August 19, 2026

5  out of  5
rating by Laura Coulter
"They are all very professional and take the time to listen to all my needs."
We responded:
"Laura, thank you for taking the time to leave us a review! I'm happy to hear that you felt listened to and found our team professional. We strive to meet your needs and appreciate your feedback. Feel free to reach out if you need anything else!"
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Melanie Davis

August 19, 2026

5  out of  5
rating by Melanie Davis
"They are friendly and very informing.Helpful to your concerns.Ive had no problems always answered all questions about car insurance."
We responded:
"Melanie, thank you for taking the time to leave us a review! I'm happy to hear that you found our team friendly and informative. It's great to know we've been able to address all your questions about insurance. We're always here to help if anything comes up!"
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Kevin Thornton

August 19, 2026

5  out of  5
rating by Kevin Thornton
"Sarah K was helpful and direct with my inquiry"
We responded:
"Kevin, thank you for taking the time to leave us a review! I'm glad to hear that Sarah was able to assist you effectively with your inquiry. We appreciate your feedback and are here if you need anything else!"
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Regina Gardner

August 19, 2026

5  out of  5
rating by Regina Gardner
"This agency provides my car and homeowners insurance. I am very happy with their excellent service and pricing!"
We responded:
"Regina, thank you for taking the time to leave us a review! I'm glad to hear you're happy with our service and pricing for your insurance. We appreciate your support!"
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Garrett Lange

August 19, 2026

5  out of  5
rating by Garrett Lange
"I am a policy holder who really values and is willing to pay for access to real insurance agent people in an office that I can visit. And that's one of the main reasons that my wife and I have been so satisfied with the Collins group. I have visited the office to ask questions on numerous occasions, and feel free to call (as recently as today)whenever I have a question or concern. I almost always speak with Sarah K when calling or coming in, and always get the info I need in a clear, efficient, and super friendly manner. So, here's hoping she gets the recognition she deserves. Many thanks Sarah!!"
We responded:
"Garrett, I'm really glad to hear that you and your wife have had such positive experiences with our office. It's great to know that Sarah has been able to assist you with your questions and concerns in a friendly and efficient way. We appreciate your support and look forward to continuing to serve you. Feel free to reach out if you need anything else!"
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Johnny Hodges

August 18, 2026

5  out of  5
rating by Johnny Hodges
"Been with Ashley Collins State Farm over 15 years and never once been disappointed. Satisfied customer since day 1."
We responded:
"Johnny, thank you for taking the time to leave us a review! I'm happy to hear that you've been satisfied with our service for over 15 years. It's wonderful to have you as part of our office family. Let us know if we can help with anything else!"
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Karen Truitt

August 17, 2026

5  out of  5
rating by Karen Truitt
"Sarah Hollins was extremely helpful and knowledgeable in providing quotes for auto, home, personal articles and umbrella insurance coverage. Her explanations with respect to each insurance coverage were thorough and straight forward, which I appreciated very much--leaving nothing to guess work. Sarah earns a five star rating for her expertise and I look forward to working with her in the future when I'm ready to make a move for a full line of coverage through State Farm."
We responded:
"Thank you, Karen! I'm so glad to hear that Sarah was able to assist you with such clarity and expertise. We appreciate your kind words and are excited to continue working with you when you're ready to expand your coverage. Feel free to reach out if you need anything else!"
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Billie Needham

August 17, 2026

5  out of  5
rating by Billie Needham
"Sarah was awesome. Got back to me in minutes and answered all my questions. Awesome to work with her."
We responded:
"Billie, thank you for taking the time to leave us a review! I'm happy to hear that Sarah was able to assist you quickly and effectively. We strive to provide excellent service, and it's great to know she made your experience a positive one. Feel free to reach out if you need anything else!"
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Mia DeCato Ramey

August 17, 2026

5  out of  5
rating by Mia DeCato Ramey
"Sarah was wonderful to work with today. She made switching vehicles on my policy a breeze. She was prompt and easy to work with."
We responded:
"Thank you, Mia! I'm happy to know that Sarah made updating your policy so smooth and straightforward. We strive to make things easy for our customers. Feel free to reach out if you need anything else!"
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Melody Aydelette

August 17, 2026

5  out of  5
rating by Melody Aydelette
"Sarah did a fantastic job helping me today! She has great people skills! Thank you for always answering my questions!"
We responded:
"Melody, thank you for taking the time to leave us a review! I'm happy to hear that Sarah was able to assist you so well. We always strive to be there for your questions and needs. Feel free to reach out if you need anything else!"
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Chaunesey Clemmons

August 15, 2026

1  out of  5
rating by Chaunesey Clemmons
"Be sure to triple check everything on your policies and don’t trust anyone in this office. They will make mistakes and then not correct them which will cost you additional money. Go to a different office. I truly thought they were handling things correctly but was very mistaken."
We responded:
"Hi Chaunesey, feel free to give me a call to discuss further. I think there may be a misunderstanding regarding the "fee" you referred to in your emails with my team.

Thanks, Ashley Collins"
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Sarah ward

August 13, 2026

5  out of  5
rating by Sarah ward
"Sarah was great. She is knowledgeable and responsive. So easy to work with and very through."
We responded:
"Thank you for the review! I'm glad to hear that Sarah was able to assist you with her knowledge and responsiveness. We're here to make sure you have a great experience. Let us know if we can help with anything else!"
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Jessie Rassulo

August 6, 2026

5  out of  5
rating by Jessie Rassulo
"Super fast and friendly service!"
We responded:
"Jessie, thank you for taking the time to leave us a review! I'm happy to hear that you found our service both fast and friendly. We always aim to make your experience as smooth as possible. Let us know if we can help with anything else!"
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Inam Eltyib

August 1, 2026

5  out of  5
rating by Inam Eltyib
"Sarah is very kind and she works fast. Every time I had an issue Sarah was very helpful and make it easier to understand."
We responded:
"Thank you, Inam, for taking the time to leave us a review! I'm glad to hear that Sarah has been able to assist you quickly and clearly. We appreciate your feedback and are here to help whenever you need us. Feel free to reach out if you need anything else!"
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Jean Young

July 31, 2026

5  out of  5
rating by Jean Young
"Sarah Hollins was great to work with in helping me update my insurance policies with significant savings.."
We responded:
"Jean, thank you for taking the time to leave us a review! I'm happy to hear that Sarah was able to assist you with updating your insurance policies and finding significant savings. We're here to make the process as smooth as possible. Feel free to reach out if you need anything else!"
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Kayden

July 31, 2026

5  out of  5
rating by Kayden
"Customer service is amazing!! She is very patient and so welcoming"
We responded:
"Kayden, thank you for taking the time to leave us a review! I'm happy to hear that you found our customer service amazing and welcoming. We strive to make everyone feel comfortable and supported. Let us know if we can help with anything else!"
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THE MOTHERTRUCKER Vlogs

July 30, 2026

5  out of  5
rating by THE MOTHERTRUCKER Vlogs
"Very helpful and punctual on call times"
We responded:
"Thank you! I'm happy to hear that you found our team helpful and punctual. We strive to provide the best service possible. Let us know if we can help with anything else!"
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Matthew Dean

July 28, 2026

5  out of  5
rating by Matthew Dean
"Sarah was a great help with getting my new motorcycle policy setup. She was very friendly and quick with her service."
We responded:
"Matthew, thank you for taking the time to leave us a review! I'm happy to hear that Sarah was able to assist you with setting up your policy efficiently and with a friendly touch. We appreciate your feedback and are glad to have you with us. Feel free to reach out if you need anything else!"
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Travis Sowers

July 15, 2026

5  out of  5
rating by Travis Sowers
"I had great help from Sara Kitching on getting my vehicle insurance changed over to my "new to me" Japanese Land Cruiser. Always great service from Ashley Collins State Farm."
We responded:
"Travis, thank you for taking the time to leave us a review! I'm happy to hear that Sarah was able to assist you with your insurance. We appreciate your kind words about our service. Feel free to reach out if you need anything else!"
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Edward Winder

July 15, 2026

5  out of  5
rating by Edward Winder
"5 stars for sure, great concise communication and easy to deal with.
got a great rate and my house is covered.
shop local!"
We responded:
"Thank you, Edward, for your 5-star review! We appreciate your support! If you ever need assistance in the future, feel free to reach out. - Ashley Collins - State Farm Insurance Agent, Greensboro, NC"
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charity mckenzie

July 13, 2026

5  out of  5
rating by charity mckenzie
"Sarah is always quick to help and send us the documents we need. Couldn’t be more pleased."
We responded:
"Charity, thank you for taking the time to leave us a review! I'm happy to hear that Sarah has been quick to assist you with the documents you need. We appreciate your support!"
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Pamela Mason

July 13, 2026

5  out of  5
rating by Pamela Mason
"Great service. Sarah responded quickly and provided all needed information."
We responded:
"Pamela, thank you for taking the time to leave us a review! I'm happy to hear that Sarah was able to assist you quickly and provide the information you needed. We're here to help, so feel free to reach out if you need anything else!"
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Ladacia Ross

July 8, 2026

5  out of  5
rating by Ladacia Ross
"I Love Ashley Collins-State Farm Insurance. Everybody rocks. Thank You All For Your Service!"
We responded:
"Ladacia, thank you for taking the time to leave us a review! I'm happy to hear that you love our office and that our team has made a positive impression on you. We appreciate your support!"