State Farm® Insurance Agent Ashley Collins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rashid Awad
August 21, 2025
5
out of
5
rating by Rashid Awad
"Gabby is one of a kind! She is the most kind and sweetest person ever! Any question I had she was there to help and she also helped me get the best rate possible for my insurance needs! You’re the best Gabby! Thank you! Would definitely recommend her!"
We responded:
"Rashid, thank you for your wonderful feedback! I'm so happy to hear that Gabby provided such exceptional service and helped you find the best rate for your insurance needs. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out!"
Percy F. Tupop Dunston
August 18, 2025
5
out of
5
rating by Percy F. Tupop Dunston
"Courteous service from the agents, helpful excellent personnel love doing business with you Dimerc and all the other agents whom have assisted me in the past"
We responded:
"Percy, thank you for your wonderful feedback! I'm happy to hear that Dimerc and the team have provided you with courteous and helpful service. We truly appreciate your business and look forward to continuing to assist you. Let us know if there's anything else we can do for you!"
Evan Ross
August 18, 2025
5
out of
5
rating by Evan Ross
"Brenda was so helpful and took care of my needs right away! Happy customer for many years."
We responded:
"Evan, thank you for your kind words! I'm delighted to hear that Brenda was able to assist you promptly. We appreciate your loyalty over the years. If there's anything else we can do for you, just let us know!"
Rebecca IRL
August 15, 2025
5
out of
5
rating by Rebecca IRL
"I have been with this agency for many years. They provide excellent customer service! Emily Gonzalez was very responsive to my needs and very friendly!"
We responded:
"Thank you for your review, Rebecca! I'm happy to know you've had such a positive experience with our office over the years. Emily is indeed a valuable part of our team, and I'm glad she was able to assist you so well. If you ever need anything else, feel free to reach out!"
marshelle ball
August 14, 2025
5
out of
5
rating by marshelle ball
"Ashley and Emily were fantastic to work with! They were incredibly patient, and knowledgeable. I highly recommend their services!"
We responded:
"Thank you, Marshelle! I'm so happy to hear that we provided you with such a positive experience. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Gloria Cruz
August 13, 2025
5
out of
5
rating by Gloria Cruz
"Dimeric was wonderful! She made paying my bill over the phone quick and easy, and her kind, helpful attitude made the experience stress-free!!"
We responded:
"Thank you, Gloria! I'm happy to hear that Dimeric made your bill payment process smooth and stress-free. Her helpful attitude is something we truly value. If there's anything else we can assist you with, just let us know!"
Chrystal S
August 13, 2025
5
out of
5
rating by Chrystal S
"Thank you to Brenda for being a delightful person to talk to and helping me take care of my insurance needs."
We responded:
"Thank you, Chrystal! I'm happy to hear that Brenda was able to assist you with your insurance needs. We appreciate your feedback and are always here to help with anything else you might need. Thanks for choosing us!"
George Setzer
August 11, 2025
5
out of
5
rating by George Setzer
"A great help from Brenda Hernandez. The purchase of my insurance was a pleasure (and I saved money moving from Allstate, ) THA nKS !."
We responded:
"Thank you, George! I'm happy to hear that Brenda was able to assist you so well with your insurance purchase. It's great to know you enjoyed the process and found savings by switching from Allstate. If you have any more questions or need further assistance, feel free to reach out anytime!"
Michele Wong
August 8, 2025
5
out of
5
rating by Michele Wong
"I want to say thank you to Brenda H. for being patient and friendly as we went through the process of getting auto/home quotes then making the switch. She was easily to talk to and would take time to ask/confirm regarding a question to put my mind at ease."
We responded:
"Thank you, Michele! I'm delighted to hear that Brenda provided such a patient and friendly experience while assisting you with your quotes. It's wonderful to know she made the process smooth and reassuring for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Tavaries Moore
August 8, 2025
5
out of
5
rating by Tavaries Moore
"Dimerc provided excellent customer service. She explained every detail thoroughly. I really appreciate the service i got."
We responded:
"Thank you, Tavaries! I'm happy to hear that Dimerc provided you with excellent service and thorough explanations. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Akeem White
August 8, 2025
5
out of
5
rating by Akeem White
"Ms Dimerc Koledji Has Wonderful Customer Service Skills and Also Has A Radiant Personality!"
We responded:
"Thank you for your review, Akeem! I'm happy to hear that Dimerc provided you with excellent customer service and made a positive impression. We appreciate your feedback and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
Paula Kimber
August 6, 2025
5
out of
5
rating by Paula Kimber
"Ashley and team are outstanding. I would highly recommend Ashley Collins to anyone for your insurance needs. She is great to work with."
We responded:
"Thank you, Paula! I'm happy to know you had such a positive experience with the team. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Joseph Novak
August 4, 2025
5
out of
5
rating by Joseph Novak
"We are selling our current home and had many questions regarding our multiple policies. Dimerc was on point with handling our questions, making adjustments to our policies and getting us where we need to be. Excellent customer service! Thank you Dimerc and Ashley Collins State Farm Agency."
We responded:
"Thank you, Joseph! I'm happy to hear that Dimerc was able to assist you with your policies during your home sale. We appreciate your kind words about our customer service. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
Rolando Trejo Martinez
July 31, 2025
5
out of
5
rating by Rolando Trejo Martinez
"To Brenda Hernandez thank you so much for your patience and help. We appreciate what you did for us, and taking your time with us! Explaining details by details and information we need to know. Thank you! You are very professional!"
We responded:
"Rolando, thank you for your kind words! I'm delighted to hear that Brenda provided you with the professional and detailed assistance you needed. We always strive to offer the best service possible. If there's anything else we can do for you, just let us know!"
Ralph Thompson
July 31, 2025
5
out of
5
rating by Ralph Thompson
"The Service at Ashley Collins State Farm insurance was Excellent and Friendly Especially with Dimerc the agent associate i Talk to and always ask for Because she answer's all My concerns and Not that no one else Does they are all Fantastic it's just that I personally Like Dimerc's voice and Friendly business Manor 😉 😀"
We responded:
"Thank you for your wonderful feedback, Ralph! I'm happy to hear that you had such a positive experience with Dimerc and the rest of our team. We appreciate your kind words and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Marina Villares
July 31, 2025
5
out of
5
rating by Marina Villares
"Brenda Hernandez was very helpful and friendly while assisting me with a payment over the phone. She made the process quick and stress-free. Excellent customer service."
We responded:
"Thank you for your review, Marina! I'm happy to hear that Brenda was able to assist you efficiently and make the payment process smooth. We appreciate your kind words about our customer service. If you need anything else, feel free to reach out!"
TaJuana Jackson
July 30, 2025
5
out of
5
rating by TaJuana Jackson
"I was referred by a colleague to State Farm to get a quote as my current insurance rate increased significantly. I spoke with Gabby. From the first conversation, she was warm, friendly and I could hear her smile radiating through the phone. She made me feel at ease and had a beautiful spirit. I gave her the information from my current policy, she compared and quoted me a cheaper rate. I called another company just to compare and State Farm was by far offered the best rate! NC insurance is insane and has crazy rates, so was happy to be able to reduce my monthly payment by over $200! Gabby gave me all the information I needed, emailed and sent text messages to get me started. I appreciate that she had several communication methods. I feel like any time I need her assistance she is only a call or text away. I would definitely recommend Gabby to anyone I know. She was professional, knowledgeable and most importantly friendly. Made me feel like back when insurance agents knew you and your family personally and did what was best and not just what made money. You don’t get that type of customer service very often these days! Thanks Gabby!"
We responded:
"Thank you, TaJuana, for sharing your experience! I'm delighted to hear that Gabby provided such exceptional service and helped you find a more affordable rate. It's wonderful to know that her warm and friendly approach made you feel comfortable and well-informed. We strive to offer personalized service, and it's great to see that reflected in your experience. If you ever need anything else, feel free to reach out!"
Brittany Prater
July 30, 2025
5
out of
5
rating by Brittany Prater
"Dimerc is such an incredible person to work with. I’ve had to call several different times for various things such as a quote for my daughter getting added, windshield repair, premium changes and claims. Each time Dimerc has been friendly, professional, and goes above and beyond to get the information I need. She set follow up calls up over a course of a month as we were adjusting some things and waiting for things to move through the system. She’d call with an update every single week until it was resolved. She’s by far a huge asset at Ashley Collins and I’m so glad we have her!"
We responded:
"Thank you, Brittany, for your wonderful feedback! I'm delighted to hear about your positive experiences with Dimerc. Her dedication and professionalism truly make a difference, and I'm thrilled she could assist you so effectively. If you need anything else, feel free to reach out anytime!"
scotty cantliffe
July 30, 2025
5
out of
5
rating by scotty cantliffe
"I dealt with Brenda who works for Ashley Collins and got a great deal on renters insurance. The process was simple and she kept me up to date on everything going on, highly recommend!!"
We responded:
"Thank you, Scotty! I'm happy to hear that Brenda provided you with a smooth experience and a great deal on insurance. Our team is committed to keeping our customers informed and satisfied. If you need anything else, feel free to reach out!"
Latoya Whitted
July 30, 2025
5
out of
5
rating by Latoya Whitted
"Great customer service very friendly helpful with all needs"
We responded:
"Latoya, thank you for your wonderful feedback! I'm happy to know that you found our customer service friendly and helpful. We're always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Chloe C
July 29, 2025
5
out of
5
rating by Chloe C
"Brenda was incredibly sweet and helpful! She made the process of getting a renter’s insurance quote easy. I really appreciated her patience and clear communication. Highly recommend working with her!"
We responded:
"Thank you for your review, Chloe! I'm happy to hear that Brenda made your experience with getting an insurance quote smooth and pleasant. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out!"
Brittany Engler
July 29, 2025
5
out of
5
rating by Brittany Engler
"Gabby did a great job helping me get insurance for my husband and kids. She answered every question we had and I'll be recommending this office to my friends."
We responded:
"Thank you for your review, Brittany! I'm happy to hear that Gabby was able to assist you and your family with your insurance needs. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Seyi
July 28, 2025
5
out of
5
rating by Seyi
"Very helpful"
We responded:
"Thank you, Seyi! I'm happy to hear you found our service helpful. If you ever need anything else, feel free to reach out!"
The Wright Cut Barbershop
July 24, 2025
5
out of
5
rating by The Wright Cut Barbershop
"Ashley Collins is truly top-notch in her field. She and her team consistently go above and beyond to ensure all my questions are answered with care and promptness. Her responses are always timely, and she treats me like family, not just a client. I’ve been with her agency for years and have no plans to ever leave! If you're searching for exceptional service, your search stops here, Ashley is the best there is."
We responded:
"Thank you so much! I'm delighted to hear that you feel like family with us and appreciate the dedication of our team. Your kind words about our service mean a lot, and we're grateful for your continued trust over the years. If there's anything else we can do for you, just let us know!"
Haley
July 23, 2025
5
out of
5
rating by Haley
"I’ve had such a great experience with State Farm for my car insurance. My agent Ashely Collins is wonderful and so polite! She’s helped me figure out the whole process for getting my windshield replaced and answers all my questions with ease! I highly recommend reaching out to her for assistance in car insurance or questions!!"
We responded:
"Thank you for your wonderful review, Haley! I'm so happy to hear that you had a great experience with us and that our office was able to assist you with your insurance needs. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"